This English translation is provided for reference only. The legally binding version is the Korean original.
Article 1 (Purpose) This Refund Policy outlines the refund criteria and procedures for the Premium subscription service provided by ohunjal AI (hereinafter "the Company"). Article 2 (Refund Eligibility) Refunds are available only if requested within 7 days of the payment date. However, if any premium features (AI workout plan generation, AI analysis reports, etc.) have been used even once after payment, refunds are not available. Article 3 (Non-Refundable Cases) - More than 7 days have passed since the payment date - Premium-exclusive features have been used - Account restriction or forced termination due to Terms of Service violation Article 4 (Cancellation vs. Refund) Subscription Cancellation: Automatic billing stops from the next billing cycle. After cancellation, premium features remain accessible until the current billing period expires. Refund: The payment amount is returned. Upon refund processing, premium features are immediately discontinued. Article 5 (Refund Procedure) 1. Request a refund through the in-app support or the contact information below. 2. The Company will verify refund eligibility after receiving the request (1-3 business days). 3. Once approved, the refund will be processed to the original payment method. Processing time: 3-5 business days for KakaoPay (subject to your card issuer). Article 6 (Partial Refunds) Partial refunds (pro-rated) are not available for monthly subscriptions. Refunds are processed as either a full refund or no refund. Article 6.1 (Company-caused Refunds) Refunds for company-caused issues (system errors, duplicate charges, etc.) are available regardless of the time limits or usage history above. Article 6.2 (Store Purchases) Request refunds for Apple In-App Purchases from Apple and for Google Play purchases from Google Play. Approval and timing follow each store's policy, which takes precedence over Articles 2 to 6. Premium access ends when the store processes the refund. Article 7 (Refund Inquiries) Email: support@ohunjal.com Phone: 010-4824-2869 Supplementary Provisions This Refund Policy shall be effective from March 1, 2026. The amended Policy shall be effective from November 11, 2026.